Terms & Conditions

Manchester Factory will always try to ensure that our customers are happy. If you have any problems with your order please contact us and we'll do our best to make everything right. You may do this by emailing info@manchesterfactory.com.au or simply calling us (02) 9569 1115.

Manchester Factory is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded immediately.

The delivery times provided by Manchester Factory are estimates only. Manchester Factory will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Manchester Factory can not be held responsible for incorrectly entered delivery addresses.

Acceptance of the goods
All stock is quality checked before shipping. The customer is responsible for inspecting the goods for fault and notifying us within 7 working days of receiving the good should there be a fault.

Any warranties offered are those of the manufacturer and not that of Manchester Factory.

All prices are in Australian dollars and include GST tax. Prices are subject to change without notice. If an order ships outside of Australia, there may be duties and taxes added by the destination country. It is the customer's responsibility to check how their local customs office charges incoming packages.

Coupon Codes
Manchester Factory may amend or cancel coupon offers without notifying before hand. Coupon codes will not apply to items marked on sale. This also applies to storewide discount sales and sale events such as Click Frenzy, Black Friday and Boxing Day.

Order cancellations
If notified before goods have been dispatched, Manchester Factory can accommodate order cancellations. If items have been already shipped, the customer may return the items when they receive them.