The Manchester Factory holds a special place in the hearts of Sydney locals, as it has been serving the community since 2001. As a family-owned business, we understand the importance of providing the best quality products at affordable prices. With a wide range of premium Manchester products, we cater to the needs of families all across Australia.
History and Growth
Our journey began in the early 2000s in a modest warehouse located in Alexandria. Back then, we sold Manchester products directly from the cartons they were delivered in. As the demand grew and we gained recognition for our commitment to quality, we expanded our range to include over 30 brands. This expansion allowed us to offer a diverse selection of products, catering to every family's unique preferences.
Sienna Living
In 2018, we proudly launched our own brand, Sienna Living. This venture was driven by our firm conviction that a good night's sleep is intricately tied to comfort and luxury. With Sienna Living, we aimed to bring forth a carefully curated range of bedding products that embody this belief. Our collection showcases a diverse selection of materials and designs, catering to the unique desires and preferences of our valued customers.
Whether it's our Super soft Bamboo egyptian cotton bed sheets, indulgent mattress toppers, or Australian-made feather and goose down quilts, Sienna Living is dedicated to providing a world of comfort and relaxation. Our ultimate goal is to ensure that our customers experience restful nights and wake up feeling refreshed each and every day.
The Outlet: Affordable Quality
In 2021, we introduced a popular addition to our business called The Outlet by Manchester Factory. This concept was born out of our unwavering dedication to providing exceptional value to our customers. At The Outlet, you can find Manchester, bedding, and homeware items at sale prices up to 70% off. We take immense pride in the value and quality we offer Australian families through The Outlet.
Manchester Factory's Journey
As the market evolved and online shopping gained prominence, we made the decision to transition into an online-only business. This allowed us to focus on expanding our online presence and providing an exceptional shopping experience to our customers. From a small warehouse in Alexandria to a large facility in Marrickville, we have embraced the digital age while staying true to our core values.
Core Values
At Manchester Factory, our core values guide every decision we make. We are a family-oriented business, cherishing close relationships, trust, and commitment to our customers and partners. Our unwavering commitment to quality ensures that every product we offer meets or exceeds our customers' expectations.
We also prioritize affordability, making sure that our homeware products are accessible to everyone. Adaptability is key in the ever-changing market, and we continuously evolve to stay ahead in the competitive landscape. Finally, being customer-centric is at the heart of everything we do. We prioritize exceptional service and strive to ensure our customers' satisfaction with our products and services.
Mission Statement
Our mission at Manchester Factory is to provide affordable quality homeware products that enhance sleep and comfort within the home. We understand the importance of creating a cozy and inviting atmosphere that promotes relaxation and well-being.
Vision Statement
Our vision is to become the leading homewares ecommerce shopping destination for Australian households. We aim to achieve this by offering the best styles and products from all the well-known brands within the industry. We want to be the go-to source for all your homeware needs, providing a seamless and enjoyable shopping experience
For over two decades, The Manchester Factory has been serving families in Sydney and beyond. From our humble beginnings in a small warehouse to our current status as an online homeware haven, we have remained committed to providing quality, comfort, and style. With our wide range of Manchester products and dedication to customer satisfaction, we are here to make your home a haven of relaxation and beauty.