Who We Are
Manchester Factory started as a small family-owned business in the early 2000s, operating from a modest warehouse in Alexandria, NSW, selling Manchester products straight from cartons. As we grew, we expanded our product range to include over 30 top brands, featuring both well-known names and smaller, unique importers.
In February 2010, we opened our shopfront in Marrickville, which became the heart of our operations for over a decade. For many years, this location was a hub where customers could experience our products firsthand and receive personalized service. However, in early 2023, we made the strategic decision to close our Marrickville shopfront and focus exclusively on providing a seamless online shopping experience.
Today, while our physical store has closed, we proudly continue as an online-only business, based in Sydney, committed to bringing high-quality homewares to households across Australia. Our journey from a humble warehouse to becoming a fully digital brand reflects our dedication to adapting to the changing retail landscape, all while keeping customer satisfaction at the forefront of what we do.
Our Values:
- Family-Oriented: As a family-run business, we prioritize trust, strong relationships, and long-term commitment to our customers and partners.
- Quality: We carefully select our products to meet or exceed our customers' expectations for comfort and durability.
- Affordability: We believe that luxury and comfort should be accessible to everyone, offering top-quality homewares at competitive prices.
- Adaptability: We've evolved over the years to stay ahead of market trends and customer needs, ensuring we always provide the best possible products and services.
- Customer-Centric: Our customers are at the core of everything we do. We’re dedicated to delivering exceptional service and ensuring every purchase is a positive experience.
Though our Marrickville shopfront closed in 2023, we are still proudly based in Sydney, and our focus remains on being Australia's leading homewares ecommerce destination.
Manchester Factory
Quality, Comfort, Style: Your Online Homeware Haven.
Our mission is to provide affordable quality homeware products that help improve sleep and comfort within the home.
Our vision is to be the leading homewares ecommerce shopping destination for the Australian household by offering the best styles & products from all the best known brands within the industry.
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